Anxiety is a psychological expression of pain. Offering reassurance: "We'll cross that bridge when we get there" may not be helpful; instead, suggest creating a plan for potential obstacles. Showing empathy: Instead of saying "this doesn't help anyone," try saying "I am with you" to let them know they're not alone. Avoid blaming: Instead of saying "you're fine," acknowledge their feelings by saying "you must be overwhelmed.
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