Goldman Sachs, once regarded as cool and competent, is facing increasing criticism and internal strife under CEO David Solomon, with leaks coming from senior levels within the firm. The bitterness about Solomon's leadership has spilled outside the firm, resulting in Goldman being described as "at war with itself" and prompting concerns about its future. Solomon's attempt to imitate Morgan Stanley with a retail business was a shocking failure, further damaging the firm's reputation for being smart and competent.